Privacy Policy

1. Information We Collect

Personal Information You Provide

When you contact us or request our services, we may collect:

• Name and contact information (email address, phone number, postal address)
• Property details and cleaning requirements
• Preferred service dates and times
• Payment information (processed securely through third-party providers)
• Communication preferences

Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our cleaning services
• Communicate with you about appointments and services
• Process payments and manage billing
• Send you service updates and promotional materials (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations
• Protect against fraud and ensure security

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who help us operate our business (payment processors, scheduling software, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain customer information for 7 years after the last service for tax and legal purposes.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information for marketing purposes
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us at privacy@HyperLiquid.cz

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.